Trinity Building Achieves Enhanced WiFi Coverage Through NetSpert’s Advanced Site Survey

NetSpert conducts comprehensive wireless site survey using cutting-edge Ekahau tools and LiDAR technology, delivering actionable solutions for improved network performance in sensitive healthcare environment.

Challenges

  • Conduct detailed wireless survey in sensitive mental health facility
  • Minimize disruption to at-risk patients and clinical operations
  • Navigate complex security requirements for building access
  • Complete thorough analysis within single-day timeframe Survey areas lacking existing floor plans

Results

  • Successfully restored 50% of AP functionality through firmware upgrade
  • Identified and resolved critical bug in WLC 9800 controller
  • Created comprehensive documentation of wireless infrastructure
  • Established foundation for future wireless LAN controller upgrades
  • Improved overall wireless network performance

Client Snapshot

South West London & St George’s Mental Health NHS Trust

  • Industry: Healthcare
  • Location: London, UK
Dave Dowsett

Associate Director for Digital Services

We were thrilled with the results. The thorough analysis and actionable plan identified key areas for improvement. This allows us to devise and implement changes that will greatly benefit our users. We are now eager to work on the next phase of the project.

Complex Healthcare Environment Assessment

South West London & St George’s Mental Health NHS Trust required a thorough analysis of their wireless network performance at Trinity Building, where maintaining minimal disruption was crucial due to the presence of at-risk patients. The trust needed detailed insights into their wireless coverage while ensuring the survey process wouldn’t impact patient care or safety.

Innovative Survey Technology

NetSpert’s team deployed advanced survey methodologies leveraging cutting-edge tools:

Ekahau Autopilot Technology: Automated access point detection and mapping, enabling efficient large-area coverage analysis without pre-mapping requirements.

LiDAR Mapping Solution: Dynamic area mapping using Apple devices with depth cameras, particularly effective for areas lacking existing floor plans.

“The combination of Autopilot mode and LiDAR technology revolutionized our survey approach,” explained Ross Shehov, Lead Engineer at NetSpert. “We achieved comprehensive coverage while minimizing our time on-site.”

Overcoming Healthcare Environment Challenges

The project demanded careful coordination with security staff and clinical teams to ensure survey activities didn’t disrupt patient care. NetSpert’s team worked efficiently, completing the entire survey in a single day while maintaining the highest standards of data collection.

Transformative Network Insights

The survey revealed several critical findings:

  • Detailed WiFi coverage mapping across all facility areas
  • Identification of specific dead zones requiring attention
  • Clear visualization through before-and-after heatmaps
  • Precise recommendations for hardware improvements
  • Cost-effective solutions for coverage enhancement

“The visual representation of our wireless coverage provided invaluable insights,” noted Dave Dowsett. “The heatmaps clearly illustrated both our current challenges and the potential improvements.”

Future Network Enhancement

The project has established a solid foundation for ongoing wireless network improvements. The detailed analysis and recommendations will guide future hardware deployments and optimization efforts, ensuring maximum return on investment for the trust’s network infrastructure.

Products and Solutions

  • Wireless Analysis Software
  • Ekahau Pro Software Suite
  • Ekahau Sidekick Testing Device
  • LiDAR Mapping Technology
  • Advanced Heatmap Generation Tools