Trinity & Shaftesbury’s Wireless Network Assessment Drives Strategic Healthcare Improvements

NetSpert delivers comprehensive executive analysis connecting wireless infrastructure to clinical safety and digital transformation goals, revealing critical operational dependencies.

Challenges

  • Evaluate wireless network’s alignment with HIMSS framework and trust’s digital strategy
  • Assess impact on clinical operations and patient safety
  • Gather stakeholder insights without disrupting healthcare operations
  • Connect technical infrastructure to business objectives
  • Document critical system dependencies

Results

  • Produced comprehensive executive report for CTO and senior management
  • Uncovered critical wireless dependency for staff safety in high-risk situations
  • Mapped wireless infrastructure’s role in HIMSS INFRAM assessment
  • Identified key areas for improvement in digital strategy implementation
  • Established foundation for future WiFi improvement project

Client Snapshot

South West London & St George’s Mental Health NHS Trust

  • Industry: Healthcare
  • Location: London, UK
Dave Dowsett

Associate Director for Digital Services

We were thrilled with the results. The thorough analysis and actionable plan identified key areas for improvement. This allows us to devise and implement changes that will greatly benefit our users. We are now eager to work on the next phase of the project.

Strategic Digital Assessment

South West London & St George’s Mental Health NHS Trust sought to understand the critical relationship between their wireless infrastructure and clinical operations at the Springfield site. The trust needed a comprehensive evaluation that would connect technical capabilities to their broader digital strategy and HIMSS framework alignment.

Innovative Assessment Methodology

NetSpert’s team developed a thorough evaluation strategy centered around two key components:

Stakeholder Engagement: Conducted extensive remote interviews with key personnel to gather real-world insights into wireless system usage and dependencies.

Strategic Analysis: Mapped wireless infrastructure against HIMSS framework requirements and trust’s digital transformation goals.

“Our approach revealed critical dependencies that weren’t previously documented,” noted Ross Shehov, Lead Consultant at NetSpert. “The wireless network’s role in staff safety protocols was particularly significant.”

Overcoming Assessment Challenges

The project required careful navigation of several challenges. The team needed to gather comprehensive insights while minimizing disruption to clinical operations. NetSpert’s remote assessment methodology proved crucial, allowing for thorough evaluation without impacting patient care.

Transformative Insights for Healthcare Operations

The assessment revealed several critical findings:

  • Discovery of wireless system’s role in staff safety protocols for at-risk patient situations
  • Identification of wireless infrastructure’s impact on HIMSS INFRAM assessment
  • Documentation of network’s influence on patient experience and care delivery
  • Mapping of critical dependencies between wireless infrastructure and clinical systems

Building Future Success

The insights gained from this assessment have laid the groundwork for targeted improvements. “This detailed analysis provides us with clear direction for our wireless infrastructure development,” commented Dave Dowsett. “We now understand not just where we need to improve, but why those improvements matter for patient care.”

The trust is now positioned to move forward with a focused WiFi improvement project, building on the strategic insights gained through this assessment.

Products and Solutions

  • Executive Report Development Platform
  • Strategic Assessment Framework
  • Remote Stakeholder Interview System
  • HIMSS Alignment Analysis
  • Digital Strategy Mapping Tools